Welcome to ABS Tag & Title ("ABS," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, online tools, customer portals, communications, and services. By accessing our website, submitting information, requesting services, creating an account, or otherwise engaging with ABS, you agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue use of our website and services.
1. Services
ABS Tag & Title provides vehicle title, registration, licensing, permit, compliance, fleet management, and related motor vehicle administrative services for businesses, dealerships, fleet operators, and individual customers. ABS serves as an intermediary between customers and various federal, state, and local government agencies to facilitate vehicle-related transactions. While we work diligently to process transactions in an accurate and timely manner, ABS does not control governmental agencies, their requirements, processing times, decisions, fee schedules, or policy changes.
2. Customer Responsibilities
Customers are responsible for providing complete, accurate, and current information necessary to perform requested services. Any delays, rejections, penalties, additional fees, or other consequences arising from incomplete, inaccurate, or outdated information provided by the customer shall remain the responsibility of the customer. ABS reserves the right to request additional information or documentation when necessary to complete a transaction or satisfy regulatory requirements.
3. Fees and Payments
Fees charged by ABS are separate from taxes, title fees, registration fees, permit fees, penalties, and other charges imposed by governmental agencies. Government fees are determined by the applicable agency and may change without notice. Customers agree to pay all applicable service fees, governmental fees, taxes, shipping charges, and other costs associated with requested services. Unless otherwise required by law, fees paid for services already rendered are non-refundable.
4. Estimates and Government Charges
From time to time, ABS may provide estimates of taxes, registration fees, title fees, permit costs, or similar governmental charges. These estimates are provided solely for informational purposes and should not be interpreted as guarantees of the final amount due. Because laws, regulations, fee schedules, and tax rates frequently change, actual government charges may differ from the estimates provided. ABS shall not be liable for any differences between estimated and actual fees, taxes, penalties, or assessments imposed by governmental authorities.
5. Online Accounts and Security
If ABS provides customers with access to an online portal, account, or other secure system, customers are responsible for maintaining the confidentiality of their usernames, passwords, and other account credentials. Customers agree to notify ABS immediately of any unauthorized access or suspected security breach. ABS shall not be responsible for losses or damages resulting from a customer's failure to protect account information.
6. Intellectual Property
All content appearing on the ABS website, including text, graphics, logos, software, documents, databases, designs, trademarks, and other materials, is the property of ABS Tag & Title or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, republished, distributed, modified, or used without the prior written consent of ABS, except as expressly permitted by law.
7. Disclaimer of Warranties
ABS strives to provide accurate, reliable, and timely services; however, all services, information, website content, and related materials are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, ABS disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted availability. ABS does not guarantee that its website will always be available, that governmental agencies will process transactions within any specific timeframe, or that all information provided will be free from errors.
8. Limitation of Liability
To the fullest extent permitted by law, ABS Tag & Title shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of, or inability to use, its services or website. This limitation includes, without limitation, claims involving lost profits, lost business opportunities, loss of goodwill, business interruption, data loss, processing delays, or government agency actions. ABS's total liability for any claim arising from its services shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
9. Indemnification
Customers agree to indemnify, defend, and hold harmless ABS Tag & Title, its officers, employees, agents, affiliates, and representatives from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising from the customer's use of ABS services, violation of these Terms, or submission of inaccurate or misleading information.
10. Termination
ABS reserves the right to suspend or terminate access to its website, online accounts, or services at any time if a customer violates these Terms, engages in fraudulent activity, fails to provide required documentation, or otherwise creates operational, legal, or regulatory risk. Any obligations incurred prior to termination shall survive termination.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the services provided by ABS shall be brought exclusively in a court of competent jurisdiction located in Maryland.
12. Severability
If any provision of these Terms is found to be invalid, unenforceable, or unlawful, the remaining provisions shall remain in full force and effect.
13. Entire Agreement
These Terms constitute the entire agreement between ABS Tag & Title and the customer regarding the use of the website and services and supersede all prior communications, understandings, or agreements relating to the subject matter herein.
14. Contact Information
Questions regarding these Terms may be directed to ABS Tag & Title through the contact information provided on our website at www.abstagandtitle.com.